If you are unable to progress, press Escape to open the Options menu and select Restart from Last Checkpoint. If this does not resolve the issue, try loading a previous save file.
Horizon Forbidden West Complete Edition creates automatic saves at key interactions and events in the playthrough. Please note that, autosaves are updated as you progress. If your current save slot becomes stuck in an unplayable state, you can return to an earlier save instead of restarting the game entirely.