Our games use the DirectX Agility SDK, which requires Window 10 version 1909 (Build18363) or newer.
Supported Windows Versions
- Windows 11 (All versions)
- Windows 10 Version 1909 and newer (Build 18363)
- Windows 10 LTSC 2021 or newer
Some specific revisions of Windows 10 1909, 2004 or 20H2, lack support for the DirectX Agility SDK. If you use Windows 1909, the revision number should exceed or be equal to .1350. For Windows 10 Version 2004 and 20H2, the revision number should exceed or be equal to .789.
Source: Microsoft DirectX Developer Blog.
Disable Windows Compatibility Mode
Make sure Steam, the Epic Games Launcher and the game are not running in Windows compatibility mode.
To disable compatility mode for games:
- Open your Steam or Epic Games library.
- Right-click the game and selet Manage.
- For Steam, select Browse Local Files. For Epic Games Launcher, select the Open Install Location folder icon.
- Right-click on game-title.exe and select Properties.
- Click the Compatibility tab.
- Uncheck any boxes that are checked and click Apply.
- Click Change settings for all users.
- Make sure that none of the boxes are checked, and click Ok.
- Click Ok to close all open dialog boxes.
To disable compatibility mode on your game launcher:
- Use Windows Search to search for Steam or Epic Games Launcher.
- Right-click the app and select Open file location.
- Right-click on the Steam or Epic Games Launcher shortcut and select Open file location.
- Right-click on Steam.exe or EpicGamesLauncher.exe and select Properties.
- Click the Compatibility tab.
- Uncheck any boxes that are checked and click Apply.
- Click Change settings for all users.
- Make sure none of the boxes are checked and click Ok.
- Click Ok to close all open dialog boxes.